Privacy policy

At Langoos, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact our customer support team.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Shipping and delivery address

  • Billing information

  • Order details

  • Product preferences

  • Information you provide when contacting customer support

  • Device and website usage information, such as browser type, IP address, and pages visited

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange delivery

  • Contact you regarding your order

  • Provide customer support

  • Confirm orders by phone, SMS, WhatsApp, or email

  • Process payments and refunds

  • Improve our website and customer experience

  • Prevent fraud or unauthorized transactions

  • Send promotional communications where permitted by law and where applicable

3. Payment Information

Payments may be processed through third-party payment providers.

Langoos does not intentionally store complete payment card details on its own servers. Payment information may be handled directly by the relevant payment service provider according to its privacy and security practices.

5. Sharing of Information

We do not sell your personal information as a business practice.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and courier companies

  • Payment processors

  • Website and hosting providers

  • Customer support providers

  • Analytics and advertising platforms

  • Legal or regulatory authorities where required by law

Only information reasonably necessary for the relevant service should be shared.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

8. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For privacy-related questions or requests:

Store: Langoos
Email: langoos140@gmail.com
WhatsApp: +19592431204
Address: Sahiwal Punjab