Shipping policy

1. Order Processing

Orders are normally processed within 1–3 business days after confirmation.

Orders may be confirmed by phone, WhatsApp, SMS, or other available communication methods.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time within Pakistan is generally:

2–5 business days

Delivery times may vary depending on the destination, courier availability, weather, public holidays, or other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Langoos may occasionally offer free shipping promotions.

4. Order Tracking

Where tracking information is available, customers may receive a tracking number or delivery update through SMS, WhatsApp, email, or another available communication method.

5. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect address, incomplete information, or an unreachable phone number, additional delivery charges may apply for re-delivery.

6. Delayed Deliveries

Although we work with delivery partners to provide timely delivery, delays can occasionally occur because of:

• Weather conditions

• Public holidays

• Courier operational issues

• Incorrect customer information

• High order volumes

• Unforeseen circumstances

We will assist customers in resolving delivery issues as quickly as reasonably possible.

7. Damaged Packages

If your package appears damaged or tampered with upon delivery, please contact us as soon as possible and provide photographs or other relevant evidence.

8. Contact

For shipping-related questions:

Email: langoos140@gmail.com
Phone/WhatsApp: +19592431204